Privacy Policy
Last updated: August 2026
1. Who We Are
NovaBranch Pte. Ltd. ("NovaBranch", "we", "us", or "our") is a software development company incorporated in Singapore. We operate the website at novabranch.co and develop mobile applications including HelperBridge and AuraCheck.
For privacy enquiries, contact us at: hello@novabranch.co
2. Information We Collect
When you contact us via email or our website, we may collect:
- Your name and email address
- The content of your message
- Basic analytics data (page views, browser type) via standard web analytics
We do not collect payment information, government IDs, or sensitive personal data through this website. Data collected through our individual applications (HelperBridge, AuraCheck) is governed by their respective privacy policies.
3. How We Use Your Information
We use information collected solely to:
- Respond to your enquiries
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Data Storage & Security
This website is hosted on Google Firebase Hosting. Enquiry emails are received and stored in our email system. We take reasonable technical and organisational measures to protect your data from unauthorised access or disclosure.
5. Cookies
This website does not use tracking cookies or third-party advertising cookies. Standard browser caching may be used by Firebase Hosting for performance purposes.
6. Your Rights (PDPA)
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access personal data we hold about you
- Correct inaccurate personal data
- Withdraw consent for us to use your personal data
To exercise these rights, email us at hello@novabranch.co.
7. Third-Party Links
Our website contains links to third-party sites (App Store, Google Play, social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of this website constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions or concerns, please contact:
NovaBranch Pte. Ltd.
Singapore
hello@novabranch.co